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Tangible certificate It seems that a tangible certificate is a concept unrelated to e commerce. In fact, there is no physical proof of the quality of the product online, because we cannot touch it and see it live. But even this element can be implemented in the digital world. The tangible evidence that the customer sees and views before converting is primarily reading comments. of shoppers check reviews before ordering a product or service online.

Importantly, feedback should be both negative and positive. results in a huge loss of potential recipients. Today, every online business must be registered on at least opinion forming platforms Google, Facebook, Opineo, etc. in order to develop Job Function Email List successfully and not die among the competition. To simplify the management of these platforms, special feedback monitoring tools have been created.



Where you can collect comments from various places, respond to them, track statistics and improve customer service. One of the most popular opinion management apps is Rating Captain. In this application, you can not only collect opinionsand ratings, but also track what customers most often complain about and what they are delighted with.  There is also an option to add widgets that are displayed on the websites of online stores, showing the rating in Google.