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Chatbots increase retention One of the great capabilities normally untapped by chatbots is building customer loyalty. The chatbot - in its original idea back in the 80s when the first experiments were carried out - seeks to emulate the conversation with a human being. And precisely for this reason, a good chatbot can be as pleasant as a good salesperson, even generating a relationship of empathy with users. Remember that a chatbot is never tired, it can always be cordial, and it will never answer something out of tune… unless you program it for it, of course. Chatbots clarify doubts Another huge advantage of chatbots is clarifying doubts. They are ideal for this because they can make timely and specific information about their query available to the user much faster than a human.
For this, the chatbot needs to be well integrated photo retouching service with a database on the subject - about the products and the frequently asked questions that exist about them - and it is very important to refine and check that the chatbot understands the intention of the questions of the chatbot. potential buyer. If you want to really show off with customer service, we leave you this mega guide so you can master it completely! The 9 steps to have unbeatable customer service Make your customers feel important to you. If your attention is impeccable, they will come back to buy from you. If you receive a good deal when buying and help you make the best decision, you will be their favorite store.
Perhaps here, at this point, is where you can get the most profit from your chatbot, although we are not going to fool ourselves, it is also the most complex, since the chatbot necessarily needs to "truly understand" the human. If you are not sure that your chatbot can actually understand the intention of your potential buyer's questions, it is recommended that you do not offer this consultation service, since a bad response or an inconsistent response can set back all the sales effort.. AI chatbot 4 tools that can help you There are thousands of tools that you can use to create your first chatbots. And they all offer specific features that make them very competitive with each other.
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發表於 2022-10-23 17:53:57
