Important to keep in mind that this prospect also has a busy routine and other issues that need to be resolved. Thus, it is expected that, when making a call to the lead, he is not in a quiet moment to give the necessary attention to the seller. Here, it is essential to demonstrate empathy – remember that rapport is the key to a good relationship – and, if possible, suggest another time when he is available to listen to what you have to say. In order not to miss the timing, it is worth betting on other communication channels, such as e-mail. Whether sending a presentation or more details about the solution.
The important thing is not to leave the lead without context until the actual meeting takes place. And if time is a precious asset for you, don't forget to point out that it will be an objective and short presentation, this will align Phone Number List expectations for the next meeting. "I'm broke" Another very frequent objection is the lack of money to invest in a solution. Undoubtedly, this is the most challenging argument, as it concerns the crucial financial asset for the acquisition of a product or service. In cases like this, it's important to maintain an empathetic tone by saying that you understand the situation. On the other hand, try to understand, in addition to the financial issue, if there is another impeding factor for acquiring the solution at that time.
Also try to find out what the benefits would be for the lead if he chose to make the purchase, this makes him reflect on the possible gains in acquiring the solution and helps to collect arguments in favor of the product in future negotiations. If the objection persists, but the contact is interested in the solution, establish a period to contact them again to verify if the financial situation is still an impediment to the acquisition. “I already have a product that suits me” At first, this objection may even seem like the end of the line for you, right? But believe me, that's when you'll use all the arguments in favor of your solution to show that it has more advantages over the competition. |