Zendesk is very affordable and the exceptional

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Features make it a must-have for any e-commerce site. Although you can opt for the free version of a chat, it is only free for those who are on any Zendesk Support Plan. 3. Live Chat by Formilla If you need a live chat solution that is in the form of a chatbot, then Live Chat by Formilla is perfect for you. This widget installs instantly and works right out of the box, no setup required. You can contact your customers on any device – phone, tablet, or computer. The Formila app is available on both the Google Play Store and the iOS App Store, and you can convert customers on the move. The chat widget works seamlessly even on mobile phones.



And you'll have no trouble connecting with your prospects, no matter what platform they're on. Proactive chat features and AI-powered chatbots reduce support times, and international language support enables you to do business with customers Albania WhatsApp Number overseas. Canned replies, marketing automation, file sharing, contacts management, Multiple Live Chat Agents and smart messaging features are some of the special features of this plugin. 4. Olark If you are looking for a chat-cum-data-analysis tool, then Olark is perfect for you. Olark is packed with features that enable you to engage customers as they open your page with preheated forms and triggered messages. That motivates your visitors to convert. If you don't have a team for customer service, or you are not available to chat with Olark.





So you can leave customers a message and follow up via email. Customer records are easy to use and you can track visits and page views as you chat. This feature allows you to see which products the customer is most interested in and provide discount codes to help them convert. If you use other sales and support tools, you can integrate Olark with them and send all your chats directly to that software. You can also take advantage of the Google Analytics integration to add Olark events to your WordPress setup. This gives you a better view of your current conversion funnel, and it's a super-easy way to track progress.